Terms of Service

Last updated: August 25, 2026

1. Overview

This website is operated by UrbanLoom (“we”, “us”, “our”). By visiting our site or purchasing from us, you agree to these Terms of Service and to the policies referenced in them, including our Privacy Policy, Refund Policy, Shipping Policy and Cookie Policy. If you do not agree, please do not use this site.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to purchase from this store. By placing an order you confirm that you meet this requirement and that the information you provide is accurate and complete.

3. Health disclaimer

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Our products are foods and dietary supplements, not medicines. They are not a substitute for professional medical advice, diagnosis or treatment. Consult a qualified healthcare provider before use if you are pregnant or nursing, have a medical condition, are taking medication, or have a known allergy to mushrooms or caffeine. Discontinue use and seek medical attention if you experience an adverse reaction. Individual results vary and no specific outcome is promised.

4. Products, pricing and availability

All prices are shown in US dollars and exclude sales tax unless stated otherwise. We make every effort to display product colors, images and descriptions accurately, but we cannot guarantee that your screen represents them exactly. Prices, promotions and product availability may change at any time without notice. Any strikethrough or “compare at” price refers to our own former or regular selling price for that item.

5. Orders and acceptance

Your order is an offer to buy. We may accept or decline it, and we may limit or cancel quantities purchased per person, per household or per order. If we make a change to or cancel your order, we will attempt to notify you using the email or phone number provided at checkout. In the event of a pricing or typographical error, we reserve the right to cancel the affected order and issue a full refund.

6. Payment

Payment is taken at checkout through our payment processor. By submitting payment information you represent that you are authorized to use the payment method. We do not store full card numbers on our servers.

7. Shipping and risk of loss

Shipping terms are set out in our Shipping Policy. Title and risk of loss pass to you on delivery to the carrier, subject to the protections described in our Shipping and Refund policies.

8. Returns and refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms.

9. Acceptable use

You agree not to use this site for any unlawful purpose, to infringe anyone's rights, to submit false information, to introduce malicious code, to scrape or harvest data, or to interfere with the security or operation of the site.

10. Intellectual property

All content on this site — text, graphics, logos, images, page layout and code — is owned by us or our licensors and is protected by intellectual property law. You may not reproduce, distribute or create derivative works from it without our written permission.

11. Third-party links and services

This site may link to or rely on third-party services. We are not responsible for the content, policies or practices of third parties, and linking does not imply endorsement.

12. Disclaimer of warranties

The site and our products are provided “as is” and “as available” to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, secure or error-free. Nothing in these Terms limits any warranty or right that cannot be excluded under applicable law.

13. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or relating to your purchase is limited to the amount you paid for the product in question. We are not liable for indirect, incidental, special or consequential damages. Some jurisdictions do not allow these limitations, so they may not apply to you.

14. Indemnification

You agree to indemnify and hold us harmless from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Governing law

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law rules.

16. Changes to these Terms

We may update these Terms at any time. The version posted on this page at the time you place an order is the version that applies to that order. Continued use of the site after changes are posted constitutes acceptance.