Shipping Policy

Last updated: August 25, 2026

Where we ship

We currently ship within the United States only, including Alaska, Hawaii and US territories. We do not ship internationally at this time.

Shipping cost

Standard shipping is free on every order, with no minimum purchase. Any applicable sales tax is calculated and shown at checkout before you pay.

Order processing

Orders are processed Monday through Friday, excluding US public holidays. Most orders leave our facility within 1–2 business days. Orders placed after 12:00 PM ET, on a weekend, or on a holiday begin processing the next business day.

Delivery time

Standard delivery typically takes 3–7 business days after dispatch. Your total wait is processing time plus transit time. These are estimates, not guarantees — carrier delays, severe weather and peak periods such as Black Friday and December can extend them.

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility. Please allow up to 48 hours for the carrier to register the first scan.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout. We cannot reroute a package once it has shipped. If a parcel is returned to us because the address was incomplete or incorrect, we will contact you to arrange reshipment; a reshipping fee may apply.

Lost, delayed or missing packages

If tracking has not updated for 7 business days, or a parcel is marked as delivered but you did not receive it, contact us at autoplusautomacoes@gmail.com. We will open an investigation with the carrier and make it right.

Damaged in transit

If your order arrives damaged, contact us within 7 days of delivery with photos of the product and the packaging. See our Refund Policy for how replacements and refunds are handled.